Live phone order support
Our customer care team is available during office hours, ready to take your customers' orders. Each member of our support team is fully trained to take care of your customers' calls. A unique number can be provided which can be answered in a bespoke manner for your business.
24/7 phone ordering system
We offer an automated phone system, giving your customers an opportunity to place their orders out of office hours.
We offer the service of:
• Transcribing orders from postal forms
• Processing payments
• Storing and shipping products
Detailed reports on orders can be provided as required. If you run a publication and are looking for product offers, please see our reader offer products page.
To simplify Payment Management we offer the facility to take payments through our merchant account. This allows clients without merchant facilities to handle transactions quickly and safely through our service.
Our services are channeled through SagePay Payment Gateway, which incorporates extensive fraud protection and secure payment processing.
We can provide a full reconciliation of payments taken against costs incurred and automatically transfer balances into your account on a regular basis.
To find out more about how we can help your business with order processing, or if you have any questions on payment management please get in touch today by calling 01483 204444 or fill in our contact form.