Our pick and pack process is one of the main keys to our success. The Despatch Process System that we have in place guides our expert staff efficiently. On top of this, we double-check each order, which provides an added layer of quality control. We are always aiming for continuous perfection, so precision is vital to ensure that your customers always receive their exact order.
Our aim is to process your customer orders as soon as they arrive with us, all the while maintaining consistent accuracy. Promptly after your customer orders reach us, they are processed, picked, packed and typically with the couriers the same day (stock permitting and subject to a cut-off point). You can have complete peace of mind that your customers will receive their goods as fast as possible.
When a customer receives their first package from any business, the initial impression that they have is crucial, and sets the tone for their thoughts on the brand from thereon. Because of this, the way your products are presented is important to us. We have the expertise to help source your ideal quality packaging to impress each and every customer, time and time again.
We also strive to reduce the impact on the environment, by reusing packaging where possible and can help source environmentally friendly product packaging and recyclable materials if required.
Providing a personal touch to parcels that customers receive can make a huge difference to a company's reputation. We can provide personalised gift wrapping and messaging to enhance each customer’s experience with your brand.
Kitting in fulfilment refers to assembling several individual items from different suppliers so it is shipped as ready-made kits. We can assemble kits in-house for you if needed. This way, your product can reach us as separate components and we will make-up the kits and place them in your chosen packaging. It will then be despatched as a finished, polished product. We take your high standards and match them repeatedly with our first class service, so when your product leaves our trusty hands, it looks exactly as you envisioned.
We use an extensive range of postal options to offer you and your customers a choice of delivery options, such as next day delivery with DPD, Tracked International with UPS or standard parcels and letters with Royal Mail, to name a few. If however, you have your own postal accounts already in place, we are happy to adopt these services.
Get in touch with us today to discuss how we can help your business with our various pick and pack services. You can reach us by calling 01483 204444, by filling in our online contact form, or simply use our live chat feature on the bottom-right of the screen.