'We are so happy with the service we receive from the SK Chase team at JEM. It's easy to forget when you become 'used' to something being so consistently good to acknowledge the excellent work and efficiency of the team.
It's always a relief to know that our fulfillment is being taken such good care of - by people who genuinely care.
I, and the whole team at SK Chase, are very grateful.'
'It's been another great year and we're massively indebted to you for the fantastic work of your team. Christmas so far has been a slightly slow starter, but we're expecting a big week next week and we know the team at JEM will be ready to deal with whatever it throws at them.
Thank you once again and looking forward to an even bigger year next year.'
Chair & Director
SK Chase approached us at the start of 2009 with a very detailed brief. It was soon apparent as to which service they were looking for to fulfil the thousands of vouchers they despatch each year. Having discussed their requirements in detail, we felt the best way to understand the process was to see them in action, so we arranged a visit to their headquarters in Edinburgh. After seeing the process first-hand, we were able to offer a number of solutions to streamline the service. JEM designed and provided a system program that allowed us to link in with their custom built software. We then provided SK Chase with a warehouse, which is fully racked and temperature controlled, to ensure the stock is managed correctly. The key to success in this relationship is communication and from the very start, JEM have been involved with the plans and growth of SK Chase, as they have allowed us to offer our expert advice along the way.