Fulfilment services and logistics for eCommerce, b2b/b2c and retail. Our UK fulfilment centre is ready to take on your fulfilment logistics today!

COVID-19 Secure: We’re committed to providing safe uninterrupted service at this difficult time...
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JEM have always been willing and looking at ways to support and grow our business, helping it go from strength to strength.

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JEM, Your UK eCommerce Fulfilment Centre - based in Surrey.

Selling products online has never been easier. With the emergence and growth of platforms such as Shopify, eBay and Amazon anyone can setup shop a sell to the masses. But customer expectations remain higher than ever, and regardless of if you’re selling on your own eCommerce shop or through another platform, customers expect their products promptly and in immaculate condition.

That’s where JEM comes in! We provide industry leading eCommerce Fulfilment Services for established brands and thriving start-ups alike. Based in Cranleigh, Surrey, JEM works in the UK, Europe and Internationally to ensure every step of the fulfilment and logistics process is covered. The moment a customer makes a purchase through your platform we’ll pick up a notification and begin the fulfilment process, providing additional Pick & Pack or Assembly services if required.

Our Fulfilment Process

  1. Receive, verify and add your products to our secure database systems.

  2. Store products safely and securely in our expansive, climate controlled warehousing.

  3. Process orders with tracking from your online store with our integrated APIs

  4. Efficiently despatch and fulfil orders in line with your preferences and required protocols

  5. Update CRM databases with tracking/despatch information.


Our Services

Pick and Pack

Storage and Fulfilment

Kitting and Assembly

Technology and Security

Order Processing

eCommerce Solutions

About Us


We've been in business for over 35 years, and among the many services we excel at, product fulfilment is our speciality. A huge part of why we’ve been successful is the ability to adapt and evolve with the industry’s needs.

To learn more about JEM and what gives us the cutting edge in delivering bespoke fulfilment services - check out our About us page.

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