Storage and Fulfilment

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Storage and Fulfilment made simple

We provide expert storage and fulfilment services for ecommerce, retail b2b or b2c. Whatever your operational setup, we meticulously take on your goods and store them in our climate-controlled warehousing. Additionally, we provide industry leading fulfilment services that work seamlessly alongside our storage solutions. We have multiple storage and fulfilment service packages that cover the complete customer journey, from online shopping basket to doorstep, in a timely and professional manner.

A little about our Storage Warehouses

Managing your warehouse storage and fulfilment needs in-house can be a burden established retailers and startup eCommerce stores alike. In general they lack flexibility and you take on considerable overheads that could otherwise be shared. By using JEMs storage and fulfilment services, we give you complete scaling flexibility and provide sophisticated climate control technology and security.

Located in a quiet and peaceful area of Surrey, our warehouses are modern, clean, safe and secure. We look after your orders as if they were our own. Our storage facilities are fitted with 24/7 CCTV so you can rest assured that products will be well looked after. State-of-the-art racking means that we can offer bulk, palletised and racked storage, along with smaller consignments such as box deliveries. We also have the facilities to accommodate individual items using pigeonholes, shelves and hanging racks.

Our warehouse layouts are designed to maximise your storage needs while always staying flexible to the amount of goods you need us to store. We are ready for any spikes in sales, like extra orders at Christmas time or during promotional campaigns.


Generally speaking, items stored in our warehouses aren’t insured as we may not have title to your goods, precluding them from our insurance policy. A company offering to insure your goods as part of their own policy is potentially giving you false information. In the event of a claim it is unlikely that an insurance company would pay out on items not owned by the claimant.

Delivering your Products to us

Most of the time, clients notify when a delivery is arriving at JEM, allowing us to store efficiently. The more information provided, the more productive and time efficient our picking and packing process will be, resulting in lower fees to you. We appreciate that not all deliveries can be booked in advance, however, so rest assured any incoming stock will be accommodated.

Storage Solutions

As your business grows, our warehouse space can also match the amount of customer orders you are receiving and the amount of stock you need us to hold. If there is ever less demand, we’ll consolidate pallet space that’s allocated, making it cheaper for you. We are as flexible as possible with your stock.

Stock Control System

Our bespoke online inventory system gives you access to your orders and your stock levels at any time throughout the day or night – whenever you need them. This way, you can see the real-time amounts of each item. Additionally, we work on a first-in first-out basis, perfect for products with expiration dates, as these will be despatched first!

Ecommerce and Retail Fulfilment Services

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The choice to outsource your fulfilment shouldn’t be a long-winded decision, which is why we’re here to help make the order process stress-free and easy to handle. Here’s few reasons you should outsource fulfilment services, trusting JEM with your order processing and despatch:

Increased fulfilment effectiveness

Outsourcing your fulfilment enables you to focus on your core business, using your skills and vision to develop your company. Effective time management is vital to success, enabling an experienced external fulfilment company to handle your pick & pack, assembly and order processing allows you to focus on growing your business and its core brand values.

Lowering storage and fulfilment costs

Handling your own warehouse facilities and self-fulfilment is an expensive endeavour. We can reduce employee costs, lower warehousing costs, savings on packaging costs though volume purchasing and lower shipping costs. These savings can have a dramatic impact in improving cash flow for your business.

Improved flexibility

Additionally, we can be understand the ebb and flow of order throughput. We are 100% flexibly as your business needs change, warehousing and storage services that scale. We provide you the flexibility of increasing or decreasing your storage requirements as and when needed. This means you needn’t commit to lengthy leases that on storage acquisition, bogging you down in paperwork and administration.

If you’re in need of professional storage and fulfilment services, or had any other questions – simply fill out the form below.

    Or, if you’d prefer to chat over the phone now, call us on 01483 204444.