Merchandise Fulfilment

order processing graphic


If you’re struggling to find the space and time to manage your branded merchandise, we can provide the ideal solution. At JEM Marketing & Fulfilment Services Ltd., we’re pleased to offer our clients convenient, reliable merchandise fulfilment, covering everything from order processing to tracking and customer support.

Working with an experienced merchandise fulfilment agency is crucial if you’re looking to ensure customer satisfaction and maintain a positive brand image. To discover more about our expert services, please get in touch. Call us on 01483 204479 and speak to one of our knowledgeable team members today.

What is Merchandise Fulfilment?

Defined as the process of managing orders for products sold by a business or organisation, merchandise fulfilment refers to all the steps involved in fulfilling customer orders, from inventory management to shipping and logistics.
Whether you’ve just started to promote your merchandise, or have been toying with the idea, centralising your merchandise fulfilment can alleviate the stress that comes with managing a high volume of orders.

The steps included in merchandise fulfilment are:

Order Processing – Receiving, preparing and fulfilling customer orders.
Inventory Management – Managing and tracking inventory levels to ensure products are always available to customers.
Picking & Packing – Picking items from inventory and packing them securely for shipping.
Shipping & Logistics – Arranging the shipment of orders. This includes choosing an appropriate shipping method, generating shipping labels and coordinating with carriers.
Tracking & Support – Providing customers with tracking information and dealing with any enquiries/ issues related to the fulfilment process.

What Are the Benefits of Outsourcing Your Merchandise Fulfilment?

Making the decision to outsource your merchandise fulfilment can seem risky from a cost point of view. However, there are a number of benefits that come with seeking the help of a professional. These include:

Benefit From Professional Expertise & Infrastructure

An experienced merchandise fulfilment service will have all the necessary infrastructure, technology and expertise required to handle the process efficiently. Therefore, outsourcing your fulfilment can ensure that your operations are streamlined, accurate and professional.

  • Increase Scalability & Flexibility

Seeking the assistance of a trusted fulfilment provider can enable your business to scale its operations swiftly, without the need for additional warehouse space, equipment or manpower. Instead, your chosen provider can adapt to fluctuating order volumes and seasonal demands, providing much-needed flexibility, right when you need it most.

  • Save Money

Want to avoid the upfront costs associated with maintaining a fulfilment infrastructure?

Outsourcing your fulfilment can actually save you money in the long run, removing the need to splash out on packaging materials and first-rate shipping.

  • Optimise Your Time

The process of managing your fulfilment requires a significant amount of time and resources. By choosing to utilise the expertise of a merchandise fulfilment service, you’ll be able to free up internal resources, focusing more time on core responsibilities like product development and marketing.

  • Reach a Global Audience

If your business is looking to expand internationally, outsourcing your merchandise fulfilment is a must.

At JEM Marketing & Fulfilment Services Ltd., we’re pleased to provide expert international fulfilment, enabling clients to utilise our established relationships with international shipping carriers and knowledge of customs regulations. Please get in touch to find out more.

Why Choose JEM Marketing & Fulfilment Services Ltd. For Merchandise Fulfilment?

If making sure your customers’ orders are accurately processed, packed and delivered in a timely manner, outsourcing your merchandise fulfilment is crucial. Whether you’re preparing for a new launch or are an established merchandise provider, we can assist you in scaling up your fulfilment capabilities, providing your customers with a first-class purchase experience.

If you would like to find out more about our reputable merchandise fulfilment services, please get in touch. Call us on 01483 204444 and one of our friendly, expert team members will be more than happy to provide further information. Alternatively, please submit your enquiry using the form below, and we’ll get back to you as soon as possible.