September 2020 - Ecommerce, Fulfilment, JEM News
Meg and Bee are two friends who design and produce a gorgeous range of versatile handbags. “So many times, we have spied that ‘must have’ bag only to discover the cost of it would be the same as that of a small car. So, here they are, the bang on trend bags you can customise and make your own without the frightening price tag.”
The result? A beautiful, modern retake on the classic handbag, with a shape reminiscent of retro camera cases and a great blend of smart/fun – just right for day or night, work or play. Best of all – they’re customisable with a big choice of straps in fabulous colours, patterns, widths and lengths. Meg and Bee hand pick every inch of their bags from the leathers, inks and threads to the zips, branded star disc pulls and our favourite bit, the choice of bag charms to add. “One bag, three straps or three bags, one strap… whichever way you want to do it but the most exciting thing of all is that you can make it yours!” Say Meg and Bee.
As a young and fast-growing company, Meg and Bee knew they would have to find the right new fulfilment service provider to help with their fulfilment needs if they wanted to focus on growth, sales and expansion. They joined forces with JEM in January 2020 and experienced no interruption in their customer supply chain – even through the turbulent Corona-virus chaos.
Meg & Bee even wrote to JEM Account Manager Gemma to say how relieved they were about the process during lockdown. “The warehouse and dispatch of our orders has been amazing during lockdown and we have been so impressed that you have kept open and been able to send our orders out so speedily. Please say thank you to everyone for working so hard.”
At JEM, each client has a dedicated account manager who looks after both client and products. We feel it is important to build a relationship on good communication and great customer service. “Both Megan & Bee are great to work with,” says their Account Manager, Gemma. “They are enthusiastic about their product and excited about the future of Meg & Bee so it would be hard not to share their passion.
“Providing a great service for their customers is important to us and they always welcome the ideas and suggestions we have to make the fulfilment of their orders as efficient and accurate as possible. The product range is frequently being added to and the team here look forward to seeing what new designs and colourways they plan to supply.
“For businesses, sometimes the transition between fulfilment companies is difficult to manage but Megan and Bee provided us with every bit of information we needed and kept us in the loop with all of their logistics so that we could make the handover as seamless and trouble free as possible. This meant there was no downtime for customer orders being dispatched.”
As your business grows, you will need to outsource some of the practical requirements of your business – such as logistics, warehousing and shipping – if you want to focus on new products, growth and sales. Whether you’ve been bootstrapping your start-up by doing all your own picking, packing and shipping or your current service provider isn’t measuring up, switching to the right fulfilment house can really pay off.
We understand what a big deal it is to consider trusting someone else with part of your eCommerce business. With us, you get all the benefits of our expertise and over 35 years of experience. Orders have dedicated staging areas for assembly and kitting so products are despatched shelf ready, retail display ready or customer ready, in whatever combination you need.
Our dedicated IT team use the latest software to facilitate data manipulation for promotion, giveaways, competitions or customer rewards. Our technology also integrates with all the big eCommerce platforms, such as Shopify and NopCommerce. We operate under GDPR rules and keep informed of the latest Brexit import/export changes so you don’t have to.
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