For modern businesses, customer expectations are higher than ever. People want speed, convenience and consistency, whether they’re buying from a website, an app or a physical store. That’s why omnichannel fulfilment has become a crucial part of successful eCommerce strategies. Rather than treating each sales channel as a separate operation, omnichannel fulfilment brings everything together. […]
June 2025
One of the biggest pain points for eCommerce retailers is the dreaded “R” word – returns. They’re costly, time-consuming and frustrating for both businesses and their customers. But with the right fulfilment partner, managing returns doesn’t have to be a headache. You can reduce return rates and improve the overall shopping experience. At JEM, fulfilment […]
June 2025
It goes without saying that customer experience is key in the beauty industry. Brands need to offer more than just great products, they need to provide outstanding service. Fast shipping, secure packaging and personalised orders all contribute to a seamless shopping journey that keeps customers returning. In today’s competitive beauty market, consumers have high expectations. […]
May 2025
We understand that your business is growing fast, and keeping up with demand can be challenging. And say you have a big demand for alcohol, that brings a whole new set of responsibilities to the mix, getting an alcohol license, fragile packaging, shipping regulations, and more. The simple solution to this is outsourcing an alcohol […]
March 2025
The benefits of International Fulfilment Thinking about growing your business in the UK? You’re not alone. More and more international brands are setting their sights on the UK market, and for good reason. It’s home to a large quantity of online shoppers who expect fast, reliable delivery. But here’s the catch. Shipping directly from overseas […]
March 2025
The festive season may be the busiest and more lucrative time of year for many online retailers, but as the Christmas lights come down, it’s important to keep the momentum going. A well-planned Christmas marketing strategy not only helps to retain new customers you’ve gained during the holidays but also sets the tone for a […]
January 2025
Christmas Delivery Dates to Ensure Your Orders Arrive in Time You’ve survived Black Friday and Cyber Monday, and now it’s the countdown to Christmas! With an influx of orders over the festive period, swiftly followed by the New Year sales, you need a robust fulfilment service that you can rely on. As fulfilment experts, we […]
December 2024
Running an online store demands a substantial investment in fulfilment operations. As a small business owner, you might initially opt to handle these tasks yourself to save on costs. However, as your business grows, the challenges and expenses associated with DIY fulfilment can quickly become overwhelming. Inefficiencies, time constraints and hidden costs may begin to […]
September 2024
Did you know that the subscription box market is projected to reach an estimated worth of £1.843.9 billion by 2025? That’s an increase of over £470,000 since 2020! Why such rapid growth? Since the COVID-19 pandemic, more consumers than ever have embraced the excitement of having their favourite products delivered straight to their door on […]
August 2024
The last decade has seen unprecedented growth in the number of consumers seeking wellness products, fast. As your business grows, managing vitamin and CBD order fulfilment in-house can become a logistical nightmare. That’s where professional order fulfilment services come in. These services remove the burden of storing, picking, packing and shipping your wellness products from […]
July 2024