Blog Posts

One of the biggest pain points for eCommerce retailers is the dreaded “R” word – returns. They’re costly, time-consuming and frustrating for both businesses and their customers. But with the right fulfilment partner, managing returns doesn’t have to be a headache. You can reduce return rates and improve the overall shopping experience. At JEM, fulfilment […]

It goes without saying that customer experience is key in the beauty industry. Brands need to offer more than just great products, they need to provide outstanding service. Fast shipping, secure packaging and personalised orders all contribute to a seamless shopping journey that keeps customers returning. In today’s competitive beauty market, consumers have high expectations. […]

We understand that your business is growing fast, and keeping up with demand can be challenging. And say you have a big demand for alcohol, that brings a whole new set of responsibilities to the mix, getting an alcohol license, fragile packaging, shipping regulations, and more. The simple solution to this is outsourcing an alcohol […]

The benefits of International Fulfilment Thinking about growing your business in the UK? You’re not alone. More and more international brands are setting their sights on the UK market, and for good reason. It’s home to a large quantity of online shoppers who expect fast, reliable delivery. But here’s the catch. Shipping directly from overseas […]

Seasonal events like Valentine’s Day, Mother’s Day, and Christmas present exciting opportunities for small retailers, especially those in the gift industry. However, they also bring a unique set of challenges and can quickly lead to an overwhelming situation. From managing an influx of orders to meeting tight delivery deadlines, the pressure can be intense. For […]

The festive season may be the busiest and more lucrative time of year for many online retailers, but as the Christmas lights come down, it’s important to keep the momentum going. A well-planned Christmas marketing strategy not only helps to retain new customers you’ve gained during the holidays but also sets the tone for a […]

Christmas Delivery Dates to Ensure Your Orders Arrive in Time You’ve survived Black Friday and Cyber Monday, and now it’s the countdown to Christmas! With an influx of orders over the festive period, swiftly followed by the New Year sales, you need a robust fulfilment service that you can rely on. As fulfilment experts, we […]

Did you know that November, December and January are considered the most profitable months for eCommerce businesses? This period includes major events such as Black Friday, Cyber Monday, Super Saturday, Boxing Day and New Year’s Day sales, making the winter months a pivotal time for online stores. With consumers actively seeking deals and spending more, […]

In this blog, we’ll highlight the key warning signs that your Black Friday eCommerce strategy may need an upgrade in 2024. We’ll also provide actionable tips to help you refine your approach and ensure a successful shopping season.

Running an online store demands a substantial investment in fulfilment operations. As a small business owner, you might initially opt to handle these tasks yourself to save on costs. However, as your business grows, the challenges and expenses associated with DIY fulfilment can quickly become overwhelming. Inefficiencies, time constraints and hidden costs may begin to […]