Why You Should Invest in a Professional Fulfilment Service



February 2024 - Fulfilment



Has your business witnessed an influx in sales during the festive season? If you find yourself contemplating whether now is the right time to invest in a professional fulfilment service, rest assured, we’re here to help.

In this blog, we explore how you can upscale your fulfilment in 2024, from determining the optimal time to invest to outlining the range of services you can anticipate. We aim to provide you with comprehensive insights and practical advice on how you can elevate the eCommerce experience for your customers.

At JEM Marketing & Fulfilment Services Ltd., we’re proud to be an industry-leading eCommerce fulfilment provider. To find out more about what our exceptional services can do for your business, please get in touch with one of our friendly team members today.

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Isn’t 3PL Only For Big Businesses?

If you’re looking to scale or expand your business in 2024 but are struggling to justify the investment in professional fulfilment, let us offer some insight.

It’s essential to recognise that third-party logistics are not exclusively tailored for businesses of a particular size. Partnering with a fulfilment provider before your business becomes inundated with orders is a strategic move. Suppose you decide to run a flash sale, or one of your products unexpectedly goes viral on TikTok. In situations like these, having the assurance that you are well-prepared to handle a sudden surge in sales is invaluable.

If you find yourself in any of the scenarios listed below, now is the time to consider outsourcing your fulfilment services:

  • Managing more than 10 orders daily.
  • Facing constraints due to limited inventory storage space.
  • Coping with challenges arising from an unforeseen surge in demand.

What Are the Benefits Of Investing in Professional Fulfilment?

Delegating your fulfilment to external experts enables you to concentrate on your core strengths, while specialists focus on doing what they do best.

Outsourcing your order fulfilment also allows you to:

  • Expand into new markets
    Want to sell your products internationally but don’t want to have to navigate the legalities involved? Working with a professional fulfilment service is the ideal solution. By outsourcing these responsibilities, you’ll be able to guarantee faster delivery times, improve customer satisfaction and reduce shipping costs.
  • Reduce overhead costs
    Relying on an outside fulfilment provider means you’ll receive the benefits of skilled, experienced staff, as well as warehouse automation technology, without having to invest in developing your own.
  • Safeguard your business from supply chain disruptions
    Professional fulfilment services are often less vulnerable to global shipping and fulfilment disruptions. While working with one may not entirely eliminate shipping surcharges, it significantly reduces your risk. This is because 3PLs generally maintain relationships with multiple carriers, providing a more robust and adaptable solution to navigate challenges.

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What Are The Services Provided By a Professional Fulfilment Company?

Fulfilment companies offer comprehensive order fulfilment and distribution services tailored for online retailers. This includes receiving and processing orders, packing and shipping products and delivering high-quality customer service.

Many fulfilment companies also offer an array of value-added services to cater to a broad range of client needs. At JEM Marketing & Fulfilment Services Ltd., we provide a full range of services, including:

Pick and Pack

Shortly after your customer orders reach us, they are processed, picked, packed and are typically with the courier the same day.

When you choose our pick and pack fulfilment services, you’ll have peace of mind knowing that your customers will receive their products in a fast, efficient manner.

Storage and Fulfilment

Located in a peaceful area of Surrey, our warehouses are modern, clean, safe and secure.

Whatever your operational setup, we’ll take on your goods and store them in our climate-controlled fulfilment warehouse.

Assembly and Kitting

At JEM, our team specialise in swift and secure assembly and kitting management. As soon as we assemble your kits, they are stored safely until ready to be shipped.

ECommerce Solutions

ECommerce is essential in the digital age. At JEM, we’re proud to offer effective custom eCommerce solutions, able to integrate with all the largest E-shop platforms.

Our custom eCommerce systems will import all of your customer orders automatically into our database. Our team will then audit these orders, enabling us to shop your customer’s parcels as soon as possible.

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Order Processing

From customer service duties to postal order processing payment and custom order management, we can ensure your customers receive a tailored, efficient service.

Technology and Security

Modern fulfilment technology and eCommerce data security is at the foundation of our operations. Our system is designed to provide secure and reliable real-time data that is available to you from anywhere at any time by logging into our client portal.

Our modular approach means we can easily customise the fulfilment processes to suit your needs. So, should you require additional flexibility, we can provide the ideal solution.

Inventory Planning

Staying on top of inventory planning is the one of the most important things you can do when managing an eCommerce store.

Our cost-effective, efficient inventory planning services are the ideal choice if you’re looking to minimise unnecessary costs and improve the efficiency of your order fulfilment.

3PL Services

Our trusted 3PL services are designed to take the weight of fulfilment from your shoulders, enabling you to focus on other aspects of your business.

When you choose us, we’ll take care of everything, from packing and shipping orders to managing returns and storage capacities.

Why You Should Invest in JEM’s Professional Fulfilment Services

If you’re considering outsourcing your fulfilment to a trusted, reputable provider, you’ve come to the right place. At JEM Marketing & Fulfilment Services Ltd., we’re pleased to provide a complete service, guaranteed to improve your customer experience and save you valuable time and money.

To find out more about our unrivalled services, please get in touch. Call us on 01483 204479 and speak to one of our friendly team members today.


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